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AIsha - AI Tax Assistant


AIsha is an advanced AI-powered assistant designed to help users with queries related to My Tax Digital and HM Revenue and Customs (HMRC) Value Added Tax (VAT) in the United Kingdom. Leveraging cutting-edge retrieval-augmented generative models, AIsha is capable of providing accurate responses to a wide range of questions, thereby enhancing user experience and efficiency in accessing tax-related information.


  • Generative Capabilities: AIsha utilizes state-of-the-art natural language generation (NLG) techniques to generate human-like responses to user queries. This enables it to provide detailed explanations and instructions tailored to the user’s needs.

  • Retrieval-Augmentation: By integrating a retrieval mechanism into its architecture, AIsha combines the strengths of both generative and retrieval-based approaches. It can retrieve relevant information from a knowledge base in addition to generating responses, ensuring accuracy and comprehensiveness.

  • Domain Expertise: AIsha is specifically trained on topics related to My Tax Digital and HMRC VAT, allowing it to understand complex tax regulations, procedures, and terminology. Users can rely on AIsha to provide relevant information and guidance on various tax-related matters.

Use Cases

  • Query Resolution: Users can ask AIsha various questions regarding MTD and HMRC VAT, such as registration procedures, filing deadlines, VAT rates, and compliance requirements. AIsha responds promptly with accurate information and guidance.

  • Assistance with Forms and Documentation: AIsha can provide step-by-step instructions and explanations for filling out and submitting VAT returns.

  • Clarification of Policies and Regulations: Users can seek clarification on tax policies, regulations, and updates issued by HMRC. AIsha interprets and communicates this information in a clear and understandable manner.

  • Interactive Guidance: AIsha can guide users through interactive sessions, helping them understand their tax obligations, liabilities, and explore available exemptions or reliefs.

Technical Architecture

  • Natural Language Processing (NLP) Engine: Handles user input processing, semantic understanding, and intent recognition to interpret user queries effectively.

  • Generative Model: Generates responses using advanced NLG techniques, incorporating context, intent, and domain-specific knowledge.

  • Retrieval Mechanism: Retrieves relevant information from a knowledge base or external sources to augment generative responses, ensuring accuracy and relevance.

  • Knowledge Base: Stores tax-related information, regulations, FAQs, and other reference materials to support retrieval and generation processes.


The answers and information provided by AIsha do not constitute financial or tax advice and in certain circumstances may be inaccurate or misleading. You should always check with your accountant or tax advisor before acting upon any of AIsha’s responses.